Shipping policy

Shipping Policy

1. Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).

2. Shipping Time

• Local shipping: 2–5 business days

• International shipping: 7–14 business days

Delivery times may vary depending on location and courier service.

3. Shipping Charges

Shipping fees are calculated at checkout based on your location and order size. 

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

5. Delays

We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

6. Incorrect Address

Customers are responsible for providing accurate shipping details. We are not liable for orders delivered to incorrect addresses.

7. Damaged or Lost Packages

If your order arrives damaged or is lost, please contact us within 24 hours of delivery. We will assist in resolving the issue.

8. International Duties & Taxes

Customers are responsible for any customs duties or import taxes applied to their order.

9. Contact

For shipping inquiries, contact us at: Herbsnhues26@gmail.com